Quality From the Start
Clean and Smooth
You may return most new, unopened
items within 30 days of delivery for a full refund. We'll also pay the
return shipping costs if the return is a result of our error (you
received an incorrect or defective item, etc.). Unfortunately, we cannot accept returns on any flower or pre-roll items.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.